Set your timing once and every confirmation, reminder, change notice, cancellation and follow-up goes out on its own, by email and text, with no one at a keyboard.
No one drafts or sends these: the calendar does. Each one goes out the moment its trigger happens.
Sent the instant an appointment is made, by staff or by the patient online, with an optional calendar invite attached.
Sent a set number of days before, inside a sending window you choose. Weekend reminders can shift to Friday.
If the time or the practitioner changes, the patient is told what changed and who they’ll now see.
Sent the instant a booking is canceled, with its own wording.
Sent a set number of days later, only to the patients you choose (see below).
A first assessment shouldn’t sound like a routine follow-up. Give each appointment type its own confirmation, reminder, cancellation and follow-up, by email and by text.
Follow-ups go out days after a visit, with rules that keep them relevant.
Each patient gets email, text or both, as they prefer.
Texts go only to patients who agreed, on your booking page or with your staff. Replying STOP works instantly.
Patients can reply to a text, and the reply lands in ClinyPal.
See what went out, to whom and when, and whether it was delivered. Failed sends are retried automatically.
Start a 30-day free trial with every message type included, no credit card.
Features